Security and support have become the top priorities for retirees when considering their downsizing options, according to new findings released in the 2025 Ageing Australia Study.
The landmark research, based on insights from a cross-section of more than 1,260 Australians aged 65-85 in four states, found that security has become the most valued feature for 75% of retirees when looking for a retirement living community, followed by support services, a restaurant, maintenance-free living, onsite café, and a pool.
For Carole and Peter Hartnell of Melbourne’s inner eastern suburb of Kew, moving into Aveo’s Sackville Grange Retirement Village delivered both security and peace of mind.
“One of the main reasons we moved here was the security provided at Sackville Grange,’’ Mrs Hartnell said. “Of course, we had a ‘wish list’ of apartment features and lifestyle amenities, but for us, the security element was non-negotiable.
“The community is gated and includes separate, secure access to the underground car park and apartment levels. It not only provides peace of mind, but it has also lowered our insurance premiums, and it was a very welcome surprise to receive a $1,000 reduction in annual car insurance for our two vehicles.
“By nature, I’m a bit of a scaredy-cat, so if I ended up living alone, I know I’d feel very safe and secure living here.”
Carole said that while the couple live independently in their newly renovated two-bedroom apartment and don’t require any support services, they do appreciate having handyman Ken on hand.
“If anything ever needs fixing in our apartment, we just call Ken; there’s no need to call in external tradespeople. We had an issue with the door to our balcony, and he arrived with a new part, and it was done in a flash.”
The community’s on-site restaurant is also a favourite spot for the couple who attend the fortnightly dinners run by the social committee. Mr Hartnell makes good use of the indoor pool and gym.
Aveo Chief Executive Officer, Tony Randello, said Aveo’s Ageing Australia Study results confirmed what was most important for Australians looking to downsize.
“Having a safe and secure home is important to every Australian, no matter what stage of life,” Mr Randello said.
“What makes this survey result so interesting is that retirees are prioritising this above all else when deciding on where they live, regardless of whether it’s in the open market or in a retirement village, although villages certainly have an advantage.
“Gated communities, secure access and parking, and on-site community managers add peace of mind, but it’s also the nature of community life that adds another layer of connection and security.
“Unlike typical suburban complexes or apartment buildings that are empty during the day, retirement communities are active and connected around the clock. This kind of passive social connection is incredibly important for wellbeing but also fosters an environment of looking out for each other.”
Mr Randello said the expansion of home care services within retirement communities means residents can also access personalised support services in their own homes.
At Sackville Grange, residents enjoy modern apartments with wide hallways, seamless floor transitions, a 24/7 emergency response system, secure access and parking. As part of the recently revitalised community centre, amenities include a pool, gym, restaurant and cafe, salon, library and workshop.
Located at 378 Cotham Road, Kew, two and three-bedroom apartments are selling with price range: $1,050,000-$1,340,000. For more information call 13 28 36 or visit aveo.com.au.
About Aveo
As Australia’s leading and most innovative retirement living provider, Aveo owns and manages a diverse portfolio of communities. For over 40 years, Aveo has been dedicated to helping retired Australians be their best selves across every stage of their later life journey. Aveo is committed to delivering the best retirement living options, continually listening to and learning from our customers to provide and foster communities where you can truly live well.
